I had given up…

So somewhere around 6 months ago I tried to go on technorati and link my profile to this site. I got errors and, following the directions on the page, sent an email to support to get things taken care of. I eventually figured that I wasn’t going to hear back and gave up on it.

I got this email today:

Hello,

Please accept our apologies for the delay in
getting back to you. We are currently
experiencing a backlog in Support, but are
working very hard to address everyone.

I have made a small adjustment in our
system. Please wait 24 hours. At that time,
you should be able to claim your blog.

Please don’t hesitate to contact us if you
have other questions.

Thank you for using Technorati!

[NAME REMOVED]
Customer Support Specialist
Technorati

What do I make of this? On one hand it is utterly ridiculous that it took 6 months to get a response, even if the response was just to say, “hey, we are really busy – we’ll get back to you when we can.” On the other hand, they claim to have fixed the problem.  Better late than never I suppose.


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Jason McDonald

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